HP DesignJet 800 PS3 Printer Driver: for Windowsr 95, Windows 98 English The HP DesignJet 800 PS3 printer driver (HP DesignJet 800 PS3) enables you to print documents from Windows 95, Windows 98 or Windows 98 Second Edition to a HP DesignJet 800 PS3 printer. System Requirements -- Microsoft Windows, English versions: -- Windows 95, -- Windows 98, -- Windows 98 Second Edition, - If Adobe Type Manager is installed, version 4.0 or above. Installation Warnings Windows 98 If you are using the Microsoft Client for Netware Networks with Windows 98, you must first disconnect any network drives before adding a new printer. If you do not, you may experience a failure in a system program called MPREXE.EXE or your system may stop responding during the installation. This problem does not occur when using Novell Client for Netware or when no drives are currently connected to Novell servers using the Microsoft Client. To disconnect a drive, right-click on that drive in Windows Explorer and choose Disconnect from the pop- up menu. INSTALLATION IMPORTANT: No other applications should be running when you install this driver. We recommend restarting your computer before installing a driver. Your operating system should be running, but no other applications. Standard Installation for Windows 95/98 1. Insert the CD-ROM into the CD-ROM drive and follow the instructions that appear on your screen. 2. If no instructions appear on your screen, run the setup.exe program on the CD-ROM. Manual Installation for Windows 95/98 If you cannot or prefer not to use the standard installation process, you can install the driver from the CD-ROM by following these steps: 1. If the output you send to the printer will go directly to the printer by network without being stored on another computer, you must create a network port before installing the driver (consult your network documentation or network administrator). 2. Click Start, Settings, and then Printers to open the Printers dialog box. 3. Double-click the Add Printer icon to open the Add Printer Wizard dialog box. (We recommend that you do not use the New Driver button in the Printer Properties dialog box to install or upgrade this driver.) 4. Follow the steps displayed on your screen. Below are some questions that you may be requested to answer, depending on your system configuration. "How is this printer attached to your computer?" 1. Select Local printer if the output you send to the printer will go directly to the printer by cable or network without being stored on another computer. OR Select Network printer if you will send output to the printer via another computer. In this case, all settings for the printer are managed by a printer server that has been set up by an administrator. 2. Click Have Disk... 3. In the Install From Disk dialog box, enter the location of the driver on the CD-ROM and click OK. Select your HP DesignJet printer from the list and click Next. "Would you like to keep the existing driver or use the new one?" Select "Replace existing driver". If you are installing files for a new version and you see this question, we recommend replacing the existing driver. Online Help (Windows 95 and Windows 98) Online help for HP DesignJet 800 PS3 explains how to use the driver to perform various tasks. It also contains detailed information on printing and printer settings and many troubleshooting tips and techniques. To display online help, click Help in any of the HP DesignJet 800 PS3 properties dialog boxes. To list help topics, choose Contents in the Help window; click any topic title to display help for that topic. Data format setting The HP DesignJet 800 PS3 default Data Format or Output Protocol setting is ASCII, which enables printing on any printer. You can improve performance if you can configure your printer to accept binary format data transfers instead of ASCII. HP DesignJet 800 PS3 provides binary data formats appropriate for use with serial or parallel port connected printers (BCP and TBCP), and for printers connected via AppleTalkr or Ethernet (Binary). Custom page settings Some PostScript printers support user-definable page sizes, called "custom page sizes." Windows limits the maximum custom-page length to 129 inches. If you specify a value greater than 129 inches, HP DesignJet 800 PS3 displays an error. The Page Setup dialog box of some applications replaces the custom-page names that you specify with their own fixed names. The selected custom-page settings remain valid, and the documents print correctly. Some applications, such as Microsoft WordPad, cannot distinguish between printers that are the same model but that you have named differently. As a result, such applications may display all custom pages defined for all printers of the same model. Printing TrueType fonts Certain characters in some TrueType fonts may not print correctly when downloaded as outlines. When this occurs, there are unexpected white areas within the characters. Workaround: If your printer can accept native TrueType (also called Type 42) format, download TrueType fonts in that format, otherwise download TrueType fonts as bitmaps. Specifying available printer memory HP DesignJet 800 PS3 lets you specify a value for the Available Printer Memory. Specifying a value outside the range of your printer may result in very large files, decreased printing performance, or printing failure. Normally, the default value HP DesignJet 800 PS3 supplies is adequate for most needs. To change this value, make sure the value you set for this option falls within the available memory specifications of your printer. You can get printer memory information from the test page that can be printed during driver installation. Application Software Compatibility Issues Support of driver features Some applications do not support all HP DesignJet 800 PS3 features. Usually the application simply ignores the feature, but in rare cases, a printing error may occur. Application Driver Feature Acrobat 4.0 Rotated Landscape, Mirror Image, Negative Image CorelDraw! 9.0 Scaling, Mirror Image, Negative Image FrameMaker 5.5 Rotated Landscape Freehand 8.0 N-up, Scaling, Landscape, Rotated Landscape, Mirror Image, Negative Image, Watermark, OpenType Illustrator 8.0 Watermark, Euro InDesign 1.0 Scaling, OpenType PageMaker 6.5 N-up, Scaling, Rotated Landscape, Mirror Image, Negative Image, Watermark, Euro Photoshop 5.5 Watermark, Euro QuarkXPress 3.32, 4.0 N-Up, Rotated Landscape, Mirror Image, Watermark, Euro, OpenType WordPerfect 9.0 Rotated Landscape Workaround: Do not use these HP DesignJet 800 PS3 features when printing from the above applications. Newer versions of these applications may resolve these incompatibilities. Euro Currency Symbol Some applications do not print the euro currency symbol correctly when it is available in some types of fonts. HP DesignJet 800 PS3 does support printing the euro currency symbol when it is available in the font and can even add a euro symbol to many printer fonts that lack it, however, some applications are not able to take advantage of this feature. Workaround: Try alternate fonts that have the euro currency symbol or use other applications with similar functionality. Adobe Acrobat 4 1. When generating EPS files from Acrobat, always be sure to set the Acrobat copy count to one. Any other value may lead to unexpected results when you embed Acrobat EPS files within other documents. 2. When you print multiple copies from Acrobat Exchange using the N-up option, the first page may be missing. 3. Scaling doesn't work if you select Acrobat's Fit to page option. 4. Rotated Landscape, Mirror Image, and Negative Image don't work. Workaround: For the first problem, make sure you specify a copy count of 1. For the second problem, do not attempt to print multiple copies while using the N-up option. For the third problem, uncheck the Fit to page option on Acrobat's Print dialog to use scaling. For the fourth problem, these options work if you select Acrobat's Print as image, however, print quality and performance may be lower. Adobe FrameMaker 5.5 Problem: EPS containing TektoMM generates a PostScript error when inserted into FrameMaker. Workaround: Do not use TektoMM in EPS that you intend to use in FrameMaker files. Adobe PageMaker 6.5 1. When the "Send TrueType fonts as:" selection is set to Type42, underlined text may print without the underline. 2. When printing to File with Download Fonts option in Pagemaker set to None, certain PostScript 3 TrueType fonts may get substituted to Courier. 3. The "euro" character from a TrueType font used in a document will not print as expected. Workaround: For the first problem, change the "Send TrueType fonts as:" selection to Outlines or Bitmaps. For the second problem, choose any Download Fonts option except None. For the third problem, there is no workaround. Adobe Photoshop 5.5 Problem: If you select Binary as the data format selection within Photoshop, you must set a compatible Data Format or Output Protocol within HP DesignJet 800 PS3 . Workaround: If your printer is connected over a pure binary channel, such as AppleTalk, choose Binary for the Data Format or Output Protocol option in the printer's Properties dialog. If your printer is connected via a serial or parallel connection, choose the appropriate binary data format option for your printer: TBCP or BCP. CorelDraw 9 1. The Print Preview option displays a color preview although the printer selected for printing is a monochrome printer. 2. Font CircleD, a Type 1 font supplied with CorelDraw, may cause a PostScript printing error. 3. A Postscript printing error may sometimes occur if CoreDraw substitutes an outline (Type1) font for a TrueType font. 4. Type 1 Symbol fonts supplied in the CorelDraw 9 package are substituted by other available fonts when printing. Workaround: For the first problem, whenever you are previewing a document that you intend to print on a monochrome printer, change the Color Appearance setting to Monochrome. After the print preview is completed, change this setting back to Color to get better print quality. You can find the Color Appearance setting by going to File>Print>Properties and choosing Advanced>Graphic>Color Appearance. For the second problem, use the TrueType version of CircleD that is supplied with CorelDraw. For the third problem, install the TrueType fonts that you use in your document or specify substitution by TrueType fonts. For the fourth problem, there is no workaround. Lotus Freelance Graphics 97 Problem: Bitmap images printed in transparent mode get printed as opaque. Workaround: None. Lotus WordPro 97 1. Imported EPS may be positioned lower than expected when printed from Lotus WordPro 97. 2. The Number of Copies setting in WordPro dialog boxes overrides the Number of Copies option set in the driver. Workaround: For the first problem, there is no workaround. For the second problem, set the number of copies using the WordPro dialog boxes. Lotus 1-2-3 97 Problem: Lotus 1-2-3 97 cannot always properly calculate the text placement of inverted, rotated text. Text may be missing or incorrectly placed in a printout. Workaround: None. Macromedia Freehand 8 Problem: HP DesignJet 800 PS3 features may not work correctly with Freehand 8.0. Workaround: None. Freehand 8.0 does not use HP DesignJet 800 PS3 5 for its printing activity. Microsoft Excel Problem: HP DesignJet 800 PS3 ignores print settings specified within Excel when the document is printed. Workaround: Specify the print settings from the Printers folder only. Microsoft Netware Client Problem: Using the Microsoft Netware Client on Windows NT 4.0, an attempt to install a Network printer may result in a Windows system crash if the "Browse" for printer selection is made in "Network Neighborhood." Workaround: Ask your system administrator for the full path of the network printer you want to use and type it in the Network Path dialog. Microsoft Office 1. Printing documents with large Scaling values or at high resolution prints blank pages instead of the contents of your documents. 2. The Copies option does not work properly when you use the N-up and Collate options. Workaround: For the first problem, if your printer can print at multiple resolutions, select a lower resolution; otherwise, none. For the second problem, don't use the Copies option with the N-up and Collate options. Microsoft Word 1. If you change HP DesignJet 800 PS3 settings within the Microsoft Word Page Setup dialog box and select an option that conflicts with your current configuration, HP DesignJet 800 PS3 cannot inform you of the conflict. 2. Strikethrough and Double strikethrough positions on the screen may not match the printed output when the font selected for printing is a PostScript type 1 font that is available only on the printer. 3. Paper size dimensions for PostScript Custom Page Size option selected from the Printers folder do not get correctly displayed when this option is invoked within Word. Workaround: For the first problem, change the printer settings from the Print dialog box or from the Printers folder. For the second problem, when using strikethrough or double strikethrough in the conditions described above, select a TrueType font for printing. For the third problem, none; although the Paper size dimensions selected from the Printers folder are not displayed correctly from within Word, they are correctly applied while printing. Novell Intranetware Netware Client Problem: The HP DesignJet 800 PS3 installer cannot browse for network printers using the Novell Intranetware Netware Client. This type of network printer is not listed when you click Browse in the Network Path dialog. Workaround: Ask your system administrator for the full path of the network printer you want to use and type it in the Network Path dialog. Quark XPress 3.32, 4.0 1. When using XPress 3.32, PostScript type 1 fonts are substituted to the Courier font when printed. 2. The "euro" character from a TrueType font used in a document will not print as expected. 3. EPS created from QuarkXPress Passport and imported into various applications may cause a Postscript printing error. Workaround: For the first problem, use an alternate font type such as a TrueType font. For the second and third problems, there is no workaround. Printer Compatibility Issues Printer PostScript level The driver supports PostScript Level 2 or PostScript 3 devices only; it does not support Level 1 devices. If you have installed a previous version of the AdobePS driver for a Level 1 device, installing this version replaces the previous version and it no longer prints on Level 1 devices. Workaround: Delete any Level 1 printer icons from your Printers folder and re-install them using Microsoft's Add Printer Wizard. Bidirectional printing If you have a fast computer with an ECP port, and you enable bidirectional printing in the Spool Settings of the drivers's Details Properties page, you may experience some loss of data in communicating with your printer. For this reason, bidirectional printing is disabled by default. Workaround: Disable bidirectional printing. Problems using JetAdmin to configure your printer You may experience problems while using JetAdmin to configure your printer. For example: you may not be able to see your printer listed; you see a message telling you to specify a valid port to print to; or a message telling you that you do not have enough Admin Access to modify printer configurations. Workaround: In the case where you do not have Admin Access rights, here's one way to configure your printer in JetAdmin is as follows: Select "Other" in the "Add Printer" dialog box and then with "HP JetDirect port" selected, click on OK. Then with the "TCP/IP" option selected, use the browse feature to select your printer from the list of devices. Note: The "IPX/SPX" option is equally valid; however, you may see a message telling you that you do not have enough Admin Access to modify printer configurations. Switching between PostScript and other printing languages A printing problem may occur if you have a printer that can switch between printing languages and you have manually downloaded the PostScript header using the Send Header Now button in the PostScript properties dialog box. In this case, the header may be lost and printing may result in a PostScript error. Workaround: For more information on language-switching capabilities, refer to your printer documentation. You may also wish to retain the default driver settings so that the driver will download the PostScript header with each job. Sending error handler to printer with low memory If your printer is low in memory, the error handler may not be able to print complete messages if an error condition occurs. Workaround: Either add more memory to your printer or disable the error handler by turning off the Print PostScript Error Information option in the PostScript properties dialog box. Problems printing EPS files You should avoid printing EPS files that were generated to contain "pure binary" data (an option in some applications). Parallel port timeouts If you experience timeouts when printing through a parallel port, increase the port's timeout threshold. ICM and ICC Profiles HP DesignJet 800 PS3 fully supports Windows Image Color Matching (ICM). ICM is not available within Windows NT 4.0. ICM can enhance the output of color PostScript printers. ICM is enabled only if you have an ICC profile for your printer installed. Adobe does not provide ICC profiles with HP DesignJet 800 PS3 ; you must obtain them elsewhere. If you have a color printer, you may wish to contact your printer vendor for available ICC profiles. Profiles that do not conform to Windows ICM requirements may allow you to select any of the color matching options, but may have no effect on the output. Certain ICM-enabled applications may override settings you have selected in HP DesignJet 800 PS3 . Custom Page Settings Certain printers with custom-paper support (roll-fed or cut-sheet) rotate the image 90 degrees if the custom- defined page size width is greater than the length. This printer feature may cause unexpected printing results. For information on custom-page features specific to your printer, see your printer documentation. __________________________________ c Copyright 1998-2000, Adobe Systems Incorporated. Adobe and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. HP DesignJet 800 PS3, Adobe PostScript 3, Adobe Photoshop, Adobe Illustrator, Adobe PageMaker, Adobe Acrobat and Adobe FrameMaker are trademarks of Adobe Systems Incorporated or its subsidiaries. Windows, Windows 95, Windows 98, Windows NT, and Windows 2000 are registered trademarks of Microsoft Corporation. AppleTalk is a registered trademark of Apple Computer, Inc. All other brand or product names are trademarks of their respective holders.